Throughout my professional career, I have witnessed several instances of “the case of the VIP.” Whether it be an executive’s significant other, a board member’s child, or the supervisor’s friend. No matter the industry, there are always individuals that may be privileged to access the VIP treatment. What would happen if all customers, patients or guests were able to access this elusive VIP status? I believe that the organization that fulfills this vision will dominate the industry of its choosing. What are your thoughts?
Credit: James D. Washington
James D. Washington 